Shipping Policy

Gro Health Tea is committed to providing superior tea and customer service. Welcome to our tea store. Please read our shipping policy before purchasing to avoid any inconvenience.

This is the domestic shipping policy.

Shipping Time

We process and ship orders within 24 hours, depending on delivery choice. For express shipping, your order will be processed and sent in 1-2 business days. Below is detailed information regarding delivery options and service prices.

Shipping delays due to high order volume or out of stock items will be notified through email. Weekends and holidays are not processed or delivered.

Shipment Mode

Delivery Time

Cost of Shipment

Offers FREE shipping over $50 - No tracking

4-8 working days


Post Australia Tracking

3-4 working days

Depending on the destination location, shipping costs range from $4 to $13.

Express* Australia post with Tracking

1-2 working days

Depending on the destination location, shipping costs range from $13 to $18.

We process and ship items according to your delivery preference. Our overnight shipping policy applies to purchases sent through Australia Post.

Shipping delays may occur.

Sometimes an order may not arrive within the time limit of delivery because of some occasions.

P.O. Boxes

Australia has the Gro Post Office box. GRO PO BOXES DELIVER GRO PO BOXES Poste Gro.

Delivery confirmation and tracking

You will get a delivery confirmation email with your tracking number (s). You can track your shipment in 24 hours.

VAT (Value Added Tax)

Gro Health Tea is not liable for any import duties or taxes. The customer is responsible for all shipping expenses (tariffs, taxes, etc.).


Before filing a claim, preserve all packaging and damaged items. Currently, shipping is worldwide.

Return Policy

Our Return and Refund Policy provides details on return options and procedures.